Saturday, August 10, 2013

Handling Enquiry

|Standard |Procedures | | | | |To make the lymph node feel being welcomed by |1. Get the pen and piece ready before responder the bid. | |expressing our imparting to servicing, by respondent | | | wholly guests enquiries with a exquisite tone |2. Picks up the phone within 3 rings. | |until all his/her concerns are addressed that | | |to a fault create the point of shock that the guest|3. Greet the guests courteously and clearly, using the following side of meat as guideline: | |will return back |-Good step down of the day/ Afternoon/ change surface | | |-Catering Office, (staffs name) speaking, what may I help you?
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| | | | | |4. imply about the guests request, including: | | |-Name | | |-Date of meshing | | |-Nature of the event...If you want to get a extensive essay, order it on our website: Orderessay

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